Turner Parkinson LLP believe when it comes to servicing its own clients that relationships are key. Furthermore for its clients to get the quality of service they deserve selecting the right adviser is crucial.
When it came to selecting a new system for its growing recoveries team these same beliefs were used to identify “the right adviser”.
The firm’s review of available systems highlighted Linetime’s Liberate as a clear winner. The systems functionality delivered in all areas, not only in terms of functionality but also in terms of its pedigree in the market place.
The firm’s ambitious expansion plans of its TP recoveries division necessitated a review of internal processes to ensure clients continued to receive the same high standards of service as higher caseloads were handled. The systems SDT interface with the courts was one key element in achieving improved efficiencies without compromising the quality of client service.
Head of Litigation – Ian Fitzpatrick “We selected Linetime as the Liberate software
provides specialist support for our fee earners, which is not available from our current provider. The investment will deliver greater efficiencies for the team and also provide clients with an enhanced service via a web portal providing 24 hour access to their live cases. The systems efficient case processing will provide a platform on which to service our ambitious growth plans”.
A bit about the firm
Established in Manchester in 1995, Turner Parkinson is a business law firm with market leading strength in offering commercial advice to businesses and business owners.
“To us everything and everyone matters”.
Our business is built upon strength in:
• Corporate transactions
• Commercial Dispute Resolution
• Debt Recovery
• Insolvency and Restructuring
• Commercial Real Estate